This document ("Privacy Policy") describes the information we collect about you and explains what may happen to that information. Oddbins Wine Auctions (Australia) Pty Ltd ("Oddbins") is committed to best-practice privacy standards.

We are committed to protecting your personal information and letting you know the type of information we collect and how this information is used. Our Policy is based on the National Privacy Principles, developed by the Office of the Australian Federal Privacy Commissioner, which came into effect 21 December 2001.

Oddbins also intends to comply with any guidelines or laws introduced in Australia to strengthen protections for your privacy.

By using the Oddbins website, you accept the Privacy Policy as set under the following headings:

  1. Legal Capacity and Age Requirements for purchasing liquor

    You must have legal capacity including being over the age of 18 to use Oddbins services.

  2. Collecting information about you

    The amount of information we collect about you depends on your use of our website. The only personal information we collect is what you tell us about yourself, for instance through online subscription, bidding, buying and selling information.

  3. Use of Collected Information

    Information that we obtain about you is primarily obtained and used to assist us in providing our services to you.

    Contact & Credit Card information - we require this (your name, postal and email address) for accounting, billing and shipping purposes for your use of our services.

    Customer behaviour - we collect information about your bidding, buying and selling behaviour in order to improve our services and better meet your needs. This information is compiled and analysed on an aggregated basis.

    We also use your personal information to notify you of appropriate news, information and updates via e-mail or newsletter, if you have subscribed to one of our services. Please contact us if you no longer wish to receive emails or newsletters from us.

  4. Security

    Oddbins uses current industry standard security practices to operate its systems including its website.We use the latest 256-bit digitally signed SSL certificated security. Credit card details are encrypted during transmission. Oddbins does not store your credit card details. We use our best endeavours to ensure the security of any personal information that you provide to us.

  5. Our use of "cookies"

    Some of the pages found on the Oddbins website use "cookies" to help us remember who you are. Cookies are small pieces of information that are stored by your browser on your computer's hard drive for record-keeping purposes. Cookies help us provide you with services and features that are tailored to your needs when you visit the Oddbins web site again.

    Cookies in themselves do not personally identify users, although they do identify a user's browser. The cookies simply operate as a unique identifier. This lets us know what you find interesting and useful, which allows us to keep improving our web site and provide you with a personalised service.

    Most web browsers are set to accept cookies. If you do not wish to receive any cookies you may set your browser to refuse them, although this means you may not be able to use certain features on our site and you may be required to re-enter your password more frequently during a session.

  6. Our use and disclosure of your personal information

    Oddbins will not use or disclose any information about you without your consent unless legally required to do so and we do not provide your information to third parties for their own selling, marketing or research purposes, unless we consider it necessary to:

    1. implement our terms of service;
    2. provide you with the service you have requested;
    3. protect the rights or property of Oddbins Wine Auctions (Australia) Pty Ltd, or any user of Oddbins or any member of the public;
    5. lessen or prevent a serious threat to a person"s life, health or safety.

    Oddbins will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

    Oddbins will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by Oddbins. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. However, Oddbins does not accept responsibility for any consequences of the unauthorised access to your information.

  7. Keeping your information accessible, correct or updated

    Oddbins will take reasonable steps to ensure that your information is accurate, complete and up to date.

    If at any time you want to know exactly what personal information any part of our web site is holding about you, you may request your details of that information by contacting us via or by telephoning 08 8365 4722. We will endeavour to provide you with the information within seven days.

    If you need to correct or update your information, please go to My Settings profile page.

  8. What else you should know about privacy

    You should always close your browser upon leaving the website, especially if you share a computer with someone else or are using a computer in a public place to ensure that others cannot access your personal information and correspondence. You are responsible for the security of and access to your own computer.

    To the extent that you disclose information on the Internet to parties other than Oddbins, different rules may apply to the use and disclosure of your personal information. Since we do not control the privacy policies of third parties, you are subject to their privacy customs and policies. We encourage you to ask questions before you disclose your personal information to others.

    Ultimately you are solely responsible for maintaining the secrecy of your username and passwords and any account information.

    Oddbins may change its privacy and confidentiality procedures from time to time, copies will be posted on the website or can be provided upon request.

  9. If you have a problem

    Our customers are very valuable to us. If you have an inquiry relating to privacy or our Terms of Use, please contact us. If you have any problems with our website or a general problem or complaint, please contact us. We take these issues seriously and will endeavour to address your concerns in the shortest possible time. Our team can be reached during weekdays working hours through information on "Contact Us".

  10. More on privacy

    You can obtain further information about privacy in Australia and the protection of your personal information on the Australian Federal Privacy Commissioner"s web site